PS5 SSD not showing up in storage
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If the drive does not appear under Settings, Storage, it is almost always one of three things: it is not fully seated, it is not a supported type (Gen3 or SATA), or it has not been formatted yet. A correctly fitted and formatted drive shows as M.2 SSD Storage beneath Console Storage.
PS5 requirements as published in Sony's M.2 SSD support page. Prices from Amazon.co.uk.
Checks, in order
- Confirm the drive is PCIe Gen4 NVMe: see does a PS5 SSD need to be Gen4.
- Power off, unplug, and reseat the drive: push it in firmly at an angle, then screw it down.
- Check the heatsink is not stopping the drive sitting flat.
- Switch on and follow the formatting guide if it appears.
- Install any PS5 system software update and try again.
This page and the longer guide
This is the quick checklist for a drive that is simply absent. If the console shows an error message, or the drive worked and then vanished, use the fuller PS5 SSD not detected guide.
Compatible drives, live prices
Related comparisons and guides
See also SSD not detected (fix), How to format an SSD, Can it use a Gen3 SSD?, Can it use M.2 SATA?.
Other places to go from here: PS5 SSD requirements, Which SSD is compatible?, The 11.25mm height rule, With heatsink, 2TB.
Frequently asked questions
Where should the SSD appear on a PS5?
Settings, Storage, as M.2 SSD Storage below Console Storage.
Why is my new SSD not recognised?
Most often it is a Gen3 or SATA drive, or not pushed fully into the connector.
Could the SSD be faulty?
Possibly. Testing it in a PC, if you can, will tell you.
Does the PS5 need an update to see an SSD?
M.2 support has been in the system software for years, but being up to date is the first step Sony lists.
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